IN STORE PURCHASES ARE SUBJECT TO A 7 DAY EXCHANGE POLICY, PLEASE SEE IN STORE FOR FURTHER INFO.

Return Policy - ONLINE

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Returns

Customers must return items within fourteen (14) days of the purchase date.

All returns must be postmarked within fourteen (14) days of the purchase date for customers wishing to return items via post.

All returned items must be in new and unused condition, with all original tags and labels attached.

Returns Process

To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Ebb & Flow Home
7 Fore Street
Topsham,
Devon
EX3 0HF

Please note you will be responsible for all return shipping charges.
We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at the customer service email address below to arrange a refund or exchange.

Note: Sale items are FINAL SALE and cannot be returned.

IN STORE PURCHASES ARE SUBJECT TO A 7 DAY EXCHANGE POLICY, PLEASE SEE IN STORE FOR FURTHER INFO.

Questions

If you have any questions concerning our return policy, please contact us at:
info@ebbandflowhome.com

Return Policy last updated November 01, 2020